Deputy Manager/ Manager - Corridor Operations

Job Description

MAJOR RESPONSIBILITIES AND FUNCTION OF THIS POSITION

Operational Management

• Develop and implement strategies to optimize traffic flow and reduce congestion across the entire toll corridor
• Coordinate with toll plaza managers to ensure consistent toll collection procedures, lane configurations, and traffic management strategies
• Monitor real-time traffic data and make data-driven decisions to improve corridor operations

Traffic Flow Optimization

• Collaborate with traffic management personnel to optimize lane configurations, traffic signals, and signage to enhance traffic flow and safety
• Implement strategies to mitigate traffic congestion during peak hours or special events
• Analyze traffic patterns and adjust lane configurations or toll rates as needed to maintain optimal traffic flow

Maintenance and Infrastructure

• Coordinate with maintenance teams to ensure timely maintenance and repairs of toll plaza equipment, barriers, signage, lighting, and road surfaces
• Develop a proactive maintenance schedule to minimize disruptions and ensure the safety of corridor users

Incident Management

• Prepare and maintain Incident management (patrolling, Ambulance & hydra crane) weekly records, response time and maintain DPR for patrolling and ambulance.
• Prohibit encroachments and assist the authorities responsible for removal, if necessary.
• Ensure Traffic Management and safety during Accident events
• Conduct physical inspection of the workplace checklists and also look for any unspecified hazards. Also, record all conformities and non-conformities in the inspection report and circulate to Project Manager.

COMPETENCIES REQUIRED FOR THE JOB

Core Competencies:

• Integrity & Accountability - Demonstrate integrity, accountability and efficient stewardship of company resources in a manner consistent with the standards of ethical conduct & other policies.
• Team work & collaboration - Demonstrate the ability to work effectively with others towards a common goal by building positive relationships, communicating, and actively participating in team decision-making
• Adaptability / Resilience - Demonstrate the ability to adjust & perform under pressure and changing circumstances and work effectively in different situations
• Result orientation & Execution - Demonstrate the ability to proactively analyse situations or problems, takes accountability to make timely and sound decisions, construct plans and achieve exceptional results within optimal costs.

Leadership Competencies

• Influencing - Demonstrate the ability to encourage, persuade or inspire others to gain their support and create positive impacts
• Innovation - Demonstrate the ability to create and better ways for to be successful by engaging in continuous learning and critical thinking to promote the growth at individual and organization level.
• People Management - Demonstrate the ability to lead and engage to maximize organizational and individual performance to attain the Vision and foster diversity
• Emotional Intelligence - Demonstrate the ability to recognize, understand, and use emotional information about oneself that leads to superior performance.
• Communication - Demonstrate the ability to share and receive information using clear oral, written and interpersonal communication skills

Functional Competencies

• Operations - Demonstrate ability to manage business operations of acquired assets, including routine operations improvement, and ensure on-time and on-budget delivery.
• Stakeholders Management - Demonstrate ability to communicate effectively and build cordial relations with NHAI, Local Communities, Contracts Vendors, and other stakeholders.